Communication & Social Skills
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Thanks for the Feedback: The Science and Art of Receiving Feedback Well
ean: 9781611762518, isbn: 1611762510,
The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learningWe swim in an ocean of feedback. Bosses, colleagues, customers—but also family, ...
How to Be Heard: Secrets for Powerful Speaking and Listening, Library Edition
ean: 9781538535028, isbn: 1538535025,
Have you ever felt like you're talking, but nobody is listening? Renowned five-time TED Talk speaker and author Julian Treasure reveals how to speak so that people listen-and how to listen so that people feel heard. As this leading sound expert demon...
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